Privacy Policy

Last updated: September 2026

This policy explains what information Muveo Studio collects when you use our website and booking service, how we use it, and the choices you have.

1. Information We Collect

Account information: your name, email address, and phone number when you sign up.

Booking information: which classes you book, session dates, ticket tiers, and payment amounts.

Coins and rewards activity: your coin balance, how coins were earned or redeemed, and expiry dates.

Usage information: pages you visit and actions you take on our site, used only to improve the service.

2. How We Use Your Information

To create and manage your account, process bookings, and send booking confirmations.

To calculate and track coins, rewards, and any applicable discounts.

To communicate with you about your bookings, account, or changes to our classes.

To improve our website, offerings, and customer experience.

3. Payment Information

Payments are processed by a third-party payment provider. We do not store your full card, UPI, or bank account details on our own servers.

We retain only the transaction records needed for bookkeeping, receipts, and dispute resolution.

4. Cookies and Similar Technologies

We use essential cookies to keep you signed in and to remember your cart between pages.

We do not use cookies to sell your data or show you third-party advertising.

5. Sharing of Information

We do not sell your personal information to third parties.

We share information only with service providers who help us operate the platform (such as payment processing and email delivery), and only to the extent needed for them to perform that service.

We may disclose information if required by law or to protect the rights, safety, or property of the studio or our customers.

6. Data Security

We use industry-standard measures to protect your information, including encrypted connections and access controls limiting who at the studio can view your data.

No online service can guarantee complete security, but we work to keep your information safe and will notify you if a breach affects your account as required by law.

7. Your Rights

You can request a copy of the personal information we hold about you.

You can ask us to correct inaccurate information or delete your account, subject to any records we're legally required to keep.

To make a request, contact us using the details on our Contact page.

8. Data Retention

We keep your account and booking information for as long as your account is active, and for a reasonable period afterward for accounting, legal, and dispute-resolution purposes.

9. Children's Privacy

Our services are intended for users who can legally enter into a booking agreement. If a class is designed for minors, the booking and account must be made by a parent or guardian on the minor's behalf.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated by email or a notice on our website before they take effect.

11. Contact Us

If you have questions about this policy or how your information is handled, reach out to us through the contact details on our Contact page.

This document is a general template and does not constitute legal advice. We recommend having it reviewed by a qualified professional to confirm it meets your specific business and local legal requirements.